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Manage my booking

You can view your booking, travel itinerary, programme and payment schedule in the booking portal and submit your room requirements, name list, activity groups, and special dietary or medical requirements.

You're here: Home » Manage my booking

Use your booking reference and departure date to log in.
You can access the booking portal three months before departure.

Can't find your booking reference?
Email carole@the-chateau.com or call us on 01273 827333

How to view your travel itinerary

Click the ‘Travel Itinerary’ tab at the top of the page.
Please bear in mind that your travel itinerary will be subject to change, so we recommend checking regularly, especially in the lead up to your departure date.

How to submit your group's details

Click the ‘Party Members List’ icon and follow the guidelines on how to fill in the form.

Please make sure you fill in the entire form (including dorms and activity groups) at least 2 weeks prior to departure.

The UK and French teams will use the details you submit here to manage your group's programme, health and safety throughout your stay.

System requirements

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• Internet Explorer 11.x
• Microsoft Edge 38
• Chrome 55 minimum
• Safari 10.0.x

Don't know what browser you're using? Check here
Having trouble? Call us on 01273 827333
Any feedback? Let us know at admin@the-chateau.com

Why choose us for your French school trip to Normandy?

French immersion works

Developed over 20 years, our approach to French teaching creates a truly immersive experience that is shown to improve learning and confidence.

We’re here for you

Our local managers are on hand 24/7 to look after the individual needs of your group and deliver the best experience every time you visit.

Schools return to us year after year

Our French language residentials offer the highest quality instruction and care which is why 8 out of 10 school groups return each year.

Animateurs are “like having another teacher on the trip”

All school group activities are led by our own French-native animateurs who are skilled at encouraging even the most reticent learner to use their French.

Authentic French experiences

As part of the local community, with ties across the region, we offer an authentic French cultural experience during your group's stay.

A French programme to suit your learning objectives

Looking for onsite adventure activities? The chance to experience authentic local culture? Or an escorted tour of Normandy's rich history and landmarks? We have a French trip to suit.